HughesHub
Privacy Policy
How Hughes Hub Limited collects and uses enquiry details, quote requests, and business contact information, and how you can exercise your privacy rights.
Who we are
Hughes Hub Limited (trading as HughesHub) is the data controller. Company number 17161047. Registered office: 12 Oakfield Road, Codsall, Wolverhampton, England, WV8 1LA. You can check our Companies House record at https://find-and-update.company-information.service.gov.uk/company/17161047. Contact us at info@hugheshub.com or 01902 952169.
ICO registration
We are registered with the Information Commissioner’s Office (ICO) as a data controller. ICO registration number ZC234241. You can check this on the ICO public register at https://ico.org.uk/ESDWebPages/Search. If you are unhappy with how we handle your information, you can complain to us first and then to the ICO at https://ico.org.uk/make-a-complaint/.
Information we collect
When you request a quote, call back, WhatsApp message, or contact us, we collect the details you choose to provide, such as your name, email address, phone number, company name, service interest, and enquiry notes. Our website may also store a cookie preference in your browser.
How we use information and lawful basis
We use this information to respond to your enquiry, prepare comparisons, contact you about relevant supplier options, manage follow-up, and improve our service. For quote and switching enquiries this is usually to take steps at your request before a contract, and our legitimate interests in running an independent brokerage. We do not use enquiry details for unrelated marketing lists unless you ask us to keep in touch.
Supplier and service partners
Where needed to progress a quote or switch, we may share relevant business details with appropriate energy, telecoms, or payments suppliers or service partners. We only share what is necessary for the enquiry. Website analytics, if you accept it, is provided by Vercel.
Retention and rights
We keep enquiry information only for as long as it is useful for support, compliance, and business record keeping. You can contact us to ask about access, correction, deletion, restriction, or objection. These rights are not always absolute, but we will explain if we cannot meet a request in full.
Request a call back
Leave your contact details and a short note about your enquiry. We will call you back as soon as we can.