HughesHub
Compliance
How HughesHub approaches transparency, supplier comparisons, complaints, and customer confidence.
Independent advice
We aim to compare suitable options based on the information you provide, rather than forcing a single supplier or package.
Transparent recommendations
We explain key commercial factors such as rates, contract length, switching timings, supplier requirements, and any important limitations we know about.
Complaints
If something goes wrong, contact us first so we can investigate and respond. We will explain next steps and any relevant escalation route based on the service involved. For privacy complaints you can also contact the ICO at https://ico.org.uk/make-a-complaint/.
Company details
Hughes Hub Limited is a private limited company registered in England and Wales, company number 17161047. Registered office: 12 Oakfield Road, Codsall, Wolverhampton, England, WV8 1LA. We are registered with the ICO as a data controller, registration number ZC234241.
Ongoing review
We review our website, forms, supplier conversations, and customer feedback to improve clarity and reduce friction in the switching journey.
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